Privacy Policy

Last Updated: November 15, 2025

1. Introduction

At QuantumAI UK ("we", "our", or "us"), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of our educational services and website.

By accessing our website, enrolling in our programs, or using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and postal address.
  • Account Information: Username, password, and profile information.
  • Educational Information: Academic records, qualifications, and learning progress.
  • Payment Information: Credit card details, billing address, and transaction history.
  • Demographic Information: Age, gender, nationality, and employment status.

2.2 Usage Information

We automatically collect certain information about your interactions with our website and services:

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Log Data: Pages visited, time spent, clickstream data, and referral sources.
  • Learning Analytics: Course progress, completion rates, and engagement metrics.
  • Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Educational Services: Delivering courses, tracking progress, issuing certificates, and personalizing learning experiences.
  • Account Management: Creating and maintaining your account, authenticating your identity, and processing transactions.
  • Communications: Sending service-related announcements, educational updates, and responding to inquiries.
  • Marketing: With your consent, informing you about new courses, events, and promotions that may interest you.
  • Improvement and Analysis: Enhancing our website, services, content, and user experience based on usage patterns.
  • Legal Obligations: Complying with applicable laws, regulations, and legal processes.

4. Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

  • Service Providers: We engage trusted third-party companies to perform services on our behalf, such as hosting, payment processing, and analytics.
  • Educational Partners: We may share information with universities, examination bodies, and accreditation organizations to facilitate your learning journey.
  • Legal Requirements: We may disclose information when required by law, regulation, or legal process, or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • With Your Consent: We may share your information with third parties when you have given us your explicit consent to do so.

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or disclosure. These measures include:

  • Encryption of sensitive information during transmission and storage
  • Regular security assessments and penetration testing
  • Access controls and authentication requirements for our staff
  • Regular backups and disaster recovery procedures
  • Staff training on data protection and security practices

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can ask us to correct inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information in certain circumstances.
  • Restriction: You can ask us to restrict the processing of your information in specific cases.
  • Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
  • Objection: You can object to our processing of your personal information in certain circumstances.
  • Withdraw Consent: You can withdraw consent for processing where we rely on consent as the legal basis.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by enabling features such as remembering your preferences, analyzing how our website is used, and personalizing content.

We use the following types of cookies:

  • Essential Cookies: Required for the website to function properly.
  • Analytical/Performance Cookies: Help us understand how visitors interact with our website.
  • Functionality Cookies: Remember your preferences and settings.
  • Targeting/Advertising Cookies: Deliver more relevant advertisements based on your interests.

You can manage your cookie preferences through your browser settings. However, blocking certain cookies may impact your experience on our website.

8. International Data Transfers

Your personal information may be transferred to, stored, and processed in countries outside of your country of residence, including the United Kingdom, European Union, and the United States, where our servers and operations are located.

We ensure that any international transfer of your personal information is subject to appropriate safeguards, including:

  • Standard Contractual Clauses approved by the European Commission
  • Data protection agreements with third-party service providers
  • Compliance with applicable data protection laws

By using our services, you consent to the transfer of your information to these countries.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

If you believe we may have collected information from a child, please contact us using the information provided in the "Contact Us" section below.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

QuantumAI UK
Innovation Centre, Cambridge Science Park
Milton Road, Cambridge, CB4 0FZ
United Kingdom

Email: privacy@quantumai-uk.edu
Phone: +44 (0) 1223 456 789

We will respond to your inquiry within 30 days.